Home Supply Chain

Supply Chain

What is KANO Model? Learn to Know ‘What your Customers want?’ Customers won’t tell you everything

Use KANO Model to exactly know what your customers want. Else the Business may not sustain for more time and it may fail! I have explained the Nuances of KANO Model and how to capture the Voice of Customer in this video. ———————————————————————— Supply Chain Coach’s Portfolio: https://www.linkedin.com/in/AlvisLazarus If you would like to be notified […]

Be a Functional Supply Chain Consultant and Optimize Food Delivery Supply Chain!

How to keep your Job and Career secure during and post Covid19?

So. as you are aware covid-19 has negatively impact this world and one of the saddest thing is people losing jobs and more importantly people feeling very insecure on their job this leads to lots of frustration which is not good; there is kind of a big negative sentiment going around in the industry so what I plan to do is quickly tell you what is that you can do the best at this tough times and how you can come out of this in style.

Supply Chain Analytics – SCAM Model by Alvis Lazarus

Beauty of Fashion Supply Chain

This article covers Textile Apparel Supply Chain Logistics Model. When I say ‘Fashion’, the context is ‘the overall Textile and Apparel Industry of India and not just the retailing portion of it’. To better explain the Textile Apparel Supply Chain Logistics Model, we should first understand basis structure of this Industry. In India, Apparel or Clothing or Fashion […]

What is KANO Model? Learn to Know ‘What your Customers want?’ Customers won’t tell you everything

Warehouse Optimization – A COMPETITIVE EDGE in Supply Chain!

Warehousing and Logistics are two key levers and enablers within Supply Chain. To describe each one of them in a single word, I would use the verb ‘Store’ to describe Warehousing and ‘Move’ to describe Logistics. Supply chain will cease to perform without these key verbs (Store and Move) since products have to move through multiple nodes of the supply […]

What is KANO Model? Learn to Know ‘What your Customers want?’ Customers won’t tell you everything

The World Class ‘Petty Shop’ Supply Chain

World Class ‘Petty Shop’ Supply Chain Do you know Mrs. Lakshmi from Bangalore? Probably not! She is a petty shop owner at HSR Layout, Bangalore. I’m a regular customer at her shop. Do you know the shop’s Customer Service Level? – it is consistently 100% for past 5 Years. Never my favorite Ginger Tea and […]

What is KANO Model? Learn to Know ‘What your Customers want?’ Customers won’t tell you everything

Inventory Blunders that Haunt your Business

As I write this article, I have lead more than 150+ Projects in Supply chain across many countries throughout my career and the real inspiration to this article is that ‘In each of those projects, the flavor of Inventory was always there either part of the issue or the solution’. I have also seen when […]

What is KANO Model? Learn to Know ‘What your Customers want?’ Customers won’t tell you everything

Is ‘Giving Up’ a Smart Supply Chain Operations Strategy?

Let me first explain the overall fit; In an Organization, there are three levels of Planning – Strategic Plan, Tactical Plan and Operational Plan; it is also termed as Strategy, Tactics and Operations. Considering the focus area of this article let me explain this very short. Strategic plan of an organization sets the direction for an […]

What is KANO Model? Learn to Know ‘What your Customers want?’ Customers won’t tell you everything

‘Delay in Supply Chain’ is too Good?!!!

Delay in Supply Chain is too good? Even I was puzzled the same way when I had my first interaction with a core supply chain management concept (Strategy) called ‘Product Postponement’. In a layman’s term, postponement can be ideally termed as ‘Delay’ – probably to be more precise, we would term that as an ‘Intentional […]

What is KANO Model? Learn to Know ‘What your Customers want?’ Customers won’t tell you everything

Supply Chain Simulation & Modelling – A Bad strategy?

Before we get into the discussion of “Are Simulation & Modelling a Bad Strategy?”, let’s understand the basics of Simulation and Modelling and why / where / how we do that in a Supply Chain environment. Have you ever referred your friend’s name to your parents and told something you would like to do in […]

What is KANO Model? Learn to Know ‘What your Customers want?’ Customers won’t tell you everything